Corona Disruption Statement

  • Corona Disruption Statement

    Dear Valued Clients

    The Corona COVID-19 virus is causing some confusion around the world and every industry being affected.   The Travel Industry is not immune.   There is an overwhelming amount of media coverage surrounding the Corona Virus outbreaks and it is becoming a personal decision to travel or not to travel.   There have been some Travel Suppliers cancelling, re-routing, re-issuing and refunding flights, cruises, tours, etc.  

    You can rely on the team at Pulse Travel who are working overtime to accommodate client’s multiple itinerary changes and cancellations forced upon you by governments, airlines, cruise lines and other travel suppliers.   As your Travel Management Company, we will assist you to navigate the various changes and to decipher the suppliers contractual “Terms and Conditions” associated with your “Contracts of Carriage”.  

    At present the Department of Foreign Affairs and Trade has several Corona Virus related warnings in place. We refer you to the below government websites for the latest information and advice: 

    Smart Traveller 

    World Health Organisation

    Department of Health

    The Centre for Disease Control (CDC)

    Your Travel Managers will assist you 24/7, or simply visit us here in South Brisbane to discuss in person your travel requirements.    

    Please find attached Corona Disruption Statement (2020-03-02)

    Kind regards

    Stan

     

    If you are unable to download: 

    Travel Advice

    Monday 02 March 2020

    Novel Corona Virus Outbreak – Travel Disruption

    Several countries across the Globe have health screening measures at airports and have implemented travel restrictions due to the COVID-19 (formerly 2019-novel coronavirus) outbreak. Measures have been applied primarily to travellers arriving from China. Current DFAT advice to travellers “Do Not Travel to China and Iran” and to exercise a high degree of caution in the Veneto region of Italy, South Korea, Japan, Hong Kong & Thailand amongst the affected countries. For the Lombardi region of Italy, advice is to reconsider the need to travel.

    Travellers should constantly refer to – 1. Australian Government website https://www.smartraveller.gov.au for the latest travel advice, and register their travel itineraries on the site prior to departure. Many travel suppliers and insurer’s decisions are based around this.

    2. The World Health Organisation Website also publishes regular updates at: https://www.who.int/emergencies/diseases/novel-coronavirus-2019/situation-reports

    3. Their Travel Management Company for changes, reissues and for explanations of the terms & conditions from their travel suppliers (Airlines, Cruise lines, Hoteliers, etc)

    4. Their Travel Insurers and their Product Disclosure Statements.

    Travellers are advised to allow additional time for arrival procedures & transits or when passing through affected airports, considering temperature and health screenings. Anticipate more stringent scrutiny and reconfirm the status of flights, Cruises, with your carrier or at the airport. Follow all official directives. Do not travel if you are sick because you may risk being quarantined and testing.

    Travel Insurance and cover for cancellation for the Corona Virus and COV19 Disease is now a “known event” and is NOT covered for cancellation under any new policies. Cover-More Insurance offers an ‘Optional Add On’ labelled ‘Cancel for Any Reason’. It can be added at the time of purchasing a new policy and gives added protection for future cancellations. Please speak to your dedicated Pulse Travel Manager to discuss this option.

    Pulse Travel is working overtime to accommodate client’s multiple itinerary changes and cancellations by governments, airlines, cruise lines and travel suppliers. Now more than ever, our travellers can rest assured that your Travel Management Company, Pulse Travel, is here to assist you to decipher your travel suppliers contractual Terms & Conditions. Your Travel Managers will assist you 24/7, or simply visit us in South Brisbane to discuss in person your travel requirements.

    Travelling today may seem fluid with some itinerary changes happening. Feel free to connect with your dedicated Travel Manager 24/7 and they will assist with your travel plans if the needs arise.

    Wishing you safe travels.

    Stan Klinakis

    Managing Director

    Pulse Travel

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