Pulse Travel’s number one priority is the health and safety of our clients and staff during these difficult times. Pulse Travel continues to closely monitor the evolving situation while still maintaining our high level of service and provide up-to-date travel information and assistance during the pandemic.

Rest assured, No matter where you are in the world, the Travel team offers 24/7 support, with real-time responses and emergency after-hours service.

You will find below direct links to each State Government website to help you keep up to date and to best understand the state by state border restrictions and health advice during these changing times. Please keep in mind these restrictions are often updated and new restrictions imposed or restrictions eased, so we recommend checking these sites and using them as your reference when planning travel.

Advice for travellers:


Where can I get Pre-departure COVID-19 Tests?

Pre-departure COVID-19 testing | Qantas

Does Travel Insurance cover COVID-19?

Policies regarding travel insurance will vary according to each travel insurance company. See the CoverMore travel insurance website HERE for more information regarding COVID-19 travel insurance.

How do I upload my vaccination certificate for travel?

For step-by-step instructions on how to upload your vaccination certificate for travel, we recommend checking the Services Australia website HERE.

Can I start planning my holiday?

As restrictions are now easing Australia wide, opportunities to start exploring are on the cards! Pulse Travel has great deals available with leading suppliers so talk to us today about your ideas for 2022 and beyond. Have the peace of mind and book with confidence – our experienced staff will answer all your questions and provide you with the most up to date information.

Where can I fly to?

There are many flights available on a variety of carriers. Talk to one of our experienced agents today about your plans or check individual state websites as above before planning travel.

What happens if I need to cancel?

Things happen! Talk to Pulse Travel first about what your options are as most suppliers offer flexible options if you need to cancel. Normal cancellation fees do however still apply on some airlines, cruises and tours etc. We will work with you regardless for the best outcome.

Have airport and boarding processes changed?

Wearing of masks, social distancing and good hand hygiene is required in all areas of the airport and lounges.

Do I need a mask to travel?

Wearing of face masks is mandatory on all Domestic Australian flights and also in airports.

Should I renew my passport?

We suggest to always make sure your passport is current. If you plan to travel to New Zealand and the Pacific when permitted, you will still need a valid passport with more than 6 months validity.

Can I still visit Pulse Travel?

Yes, however it has been necessary for Pulse Travel to adhere to government advice and implement new policies and procedures to protect both staff and clients. Feel free to call us on 07 3004 6666 to book in an appointment with one of our Travel Managers. When you visit our office at South Brisbane you will find: • Hand sanitiser on arrival • Social distancing measures including floor markings of 1.5m • Payments of bank transfer or credit card preferred • Strict Hygiene and cleaning procedures in place • COVID SAFE education material