Travel Manager (Leisure)


Company Overview

Pulse Travel is a boutique leading travel management company dedicated to delivering travel solutions and unparalleled service to our valued clients.  With a focus on excellence and a commitment to exceeding expectations, we believe in creating unforgettable travel experiences.  We pride ourselves on our exceptional customer service, expert knowledge, and passion for travel.  Join our dynamic team and help clients explore the world!

Job Description

We are seeking an enthusiastic and experienced Leisure Travel Manager to join our team.  You will have a deep love for travel, exceptional customer service skills, and the ability to design bespoke travel experiences for our clients.  If you are a detail oriented, organised, and resourceful individual with a knack for crafting a dream holiday, we want to hear from you!

Key Responsibilities

  • Plan, design, and book leisure travel incl. flights, accommodation, car hire, tours, cruises, and packages from cost conscious to high-end.
  • Provide personalised travel recommendations to our customers based on their travel needs, preferences, and budgets.
  • Provide accurate advice, recommendations, and have a high level of attention to detail on travel options, itineraries, visa requirements, travel regulations and destinations.
  • Build and maintain strong relationships with clients, suppliers, and industry partners to guarantee repeat business.
  • Stay up to date with travel trends, destination knowledge, and industry changes.
  • Keep updated and adhere to all Pulse Travel policies and procedures.
  • General office and administrative duties, where required.
  • Required to undertake any additional duties or tasks as requested by Management.


  • Proven experience as a Leisure Travel Manager, or in a similar role.
  • Strong sales and track record of achieving and exceeding targets.
  • Proficient in GDS and back of house software, preferably Amadeus and Tramada.
  • Excellent interpersonal skills with the ability to communicate effectively within an operations team to deliver on desired outcomes.
  • Passion for travel and the genuine desire to help clients and your team achieve targets.
  • A proactive approach to client service and relationship management, with a strong commitment to exceeding client expectations.
  • A customer-centric approach with a passion for providing outstanding service.

What We Offer

  • Flexible start/finish times, Monday to Friday, no weekends!
  • Competitive salary with performance-based incentives/bonuses.
  • Opportunities for professional development and career advancement.
  • A supportive and collaborative work environment.
  • Access to travel discounts and perks.
  • Supportive senior management team.

How to Apply

Interested candidates are invited to submit their resume and cover letter outlining their relevant experience and why they are a perfect fit for this role.


We are an equal opportunity employer.  We celebrate diversity and are committed to creating an inclusive environment for all our employees.




We have this role covered!  Pulse Travel engages with preferred recruitment partners only.  We will not accept unsolicited recruitment agency emails and resumes.  Thank you for your understanding.